गोपनीयता नीति

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 2025

01

हम जो जानकारी एकत्र करते हैं

Information We Collect

We collect information you provide directly to us, including: • Personal Information: Name, email address, phone number, shipping and billing addresses when you create an account or place an order. • Payment Information: Credit card details and billing information processed securely through our payment providers. • Communication Data: Messages, inquiries, and feedback you send to us. • Account Information: Username, password, and preferences when you register for an account. We also automatically collect certain information when you visit our website: • Device information (browser type, operating system) • IP address and general location data • Pages visited and time spent on our site • Referring website addresses
02

हम आपकी जानकारी का उपयोग कैसे करते हैं

How We Use Your Information

We use the information we collect to: • Process and fulfill your orders • Send order confirmations and shipping updates • Respond to your inquiries and provide customer support • Send marketing communications (with your consent) • Improve our website and product offerings • Detect and prevent fraud • Comply with legal obligations We will never sell your personal information to third parties.
03

जानकारी साझा करना

Information Sharing

We may share your information with: • Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email service providers) • Legal Requirements: When required by law or to protect our rights • Business Transfers: In connection with a merger, acquisition, or sale of assets All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
04

डेटा सुरक्षा

Data Security

We implement industry-standard security measures to protect your personal information: • SSL encryption for all data transmission • Secure payment processing through PCI-compliant providers • Regular security audits and monitoring • Limited employee access to personal data • Secure data storage with encryption at rest While we strive to protect your information, no method of transmission over the Internet is 100% secure.
05

आपके अधिकार

Your Rights

You have the right to: • Access: Request a copy of the personal information we hold about you • Correction: Update or correct inaccurate information • Deletion: Request deletion of your personal information • Opt-out: Unsubscribe from marketing communications at any time • Data Portability: Receive your data in a portable format To exercise any of these rights, please contact us at privacy@somansh.com
06

कुकीज़

Cookies

We use cookies and similar technologies to: • Remember your preferences and login status • Analyze website traffic and usage patterns • Personalize your shopping experience • Serve relevant advertisements You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.
07

बच्चों की गोपनीयता

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
08

इस नीति में परिवर्तन

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

प्रश्न?

Questions About Our Privacy Policy?

If you have any questions or concerns about our privacy practices, please contact us.

privacy@somansh.com